Accounts Receivable/Credit and Collections Specialist

*POSITION SUMMARY: *The _duties_ of a _Collections Specialist_ include _collection_ calls and/or correspondence in a fast paced goal oriented _collections_ department.
Providing customer service regarding _collection_ issues, process and review account adjustments, resolve client discrepancies and short payments.
Manages assigned book of business and collections of all the outstanding accounts receivables from clients and customers *REPRESENTATIVE RESPONSIBILITIES:* The following responsibilities are general duties that a particular employee in this position may or may not be required to perform.
The actual duties required of this position will vary.
· Monitor accounts on a daily basis and identify outstanding account receivables.
· Take actions in order to encourage timely payments.
· Assist cash application specialist for application customer remittances and perform research on all customer payment.
· Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
· Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
· Process credit card and e-check payments and refunds · Resolve billing issues and discrepancies · Contact clients and discuss their overdue payments.
· Accountable for reducing delinquency for assigned accounts.
· Prepare and present reports on collection activities and progress.
· Performs other job-related duties as assigned.
*EXPERIENCE, EDUCATION, CERTIFICATION:* *Required:* · Proven experience as a Collection Specialist or similar role · Knowledge of various collection techniques · Excellent communication and interpersonal skills · Problem-solving and critical-thinking skills · Ability to prioritize and manage multiple responsibilities · 3-5 years High Volume Collections experience.
· High school diploma *Preferred:* · Associate’s/Bachelor’s degree is a plus *Schedule:* Monday-Friday: 7:30 a.
m.
-4:30 p.
m.
(On-Site) Job Type: Full-time Pay: $25.
00 - $27.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Weekly day range: * Monday to Friday Work setting: * Office Experience: * Microsoft Excel: 1 year (Preferred) * Collections: 1 year (Preferred) Ability to Relocate: * Melville, NY 11747: Relocate before starting work (Required) Work Location: In person