The future is bright, and we’re looking for smart, capable and driven people who will share our values and flourish at Kimco - North America's largest publicly traded owner and operator of open-air, grocery-anchored shopping centers and mixed-used assets.
Kimco is seeking a Help Desk Analyst to provide technical support for our various offices and remote users.
Responsibilities include performing equipment installations and upgrades, assisting staff and users with PC equipment and software support, evaluating problems with equipment and printers, performing minor repairs or upgrades, installing equipment, providing software support (legacy & desktop), restoring and repairing damaged files, supporting mobile devices (iPhone / iPads), maintaining inventory of equipment and supplies, and performing help desk responsibilities.
Qualifications:
Bachelor’s degree or equivalent, relevant work experience
At least 3 years of work experience in help desk support
Ability to work varying schedules beginning at 8:00am, 9:00am and 10:00am EST
Knowledge in SCCM and Intune Mobile Device Management for applications packaging and deployment is required
Experience in setting up new Windows / IOS configurations
Experience with Windows 10/11, Microsoft Office 365, Microsoft Teams, Microsoft OneDrive, Printers, Dell Laptops and Apple iOS devices
Experience with Zoom, Zoom Rooms, Citrix and Teams Phone a plus
A+ or MCP certifications preferred
Prior experience in troubleshooting and problem solving in a technical environment
Must be resourceful in dealing with issues
Must be an energetic self-starter who is detail oriented, well organized and a team player
Must possess strong organizational and customer service skills, and have excellent written and verbal communications
The expected salary range for this position is between $75,000 and $85,000.
The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.
Kimco Realty is an Equal Opportunity Employer – Minority/Female/Veteran/Disability/Sexual Orientation/Gender Identity or Expression
About US
Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders.
Kimco Realty® (NYSE:KIM) is a real estate investment trust (REIT) headquartered in Jericho, N.
Y.
that is North America’s largest publicly traded owner and operator of open-air, grocery-anchored shopping centers, and a growing portfolio of mixed-use assets.
The company’s portfolio is primarily concentrated in the first-ring suburbs of the top major metropolitan markets, including those in high-barrier-to-entry coastal markets and rapidly expanding Sun Belt cities, with a tenant mix focused on essential, necessity-based goods and services that drive multiple shopping trips per week.
Kimco Realty is also committed to leadership in environmental, social and governance (ESG) issues and is a recognized industry leader in these areas.
The company, which completed a holding company reorganization on January 1, 2023 to an Umbrella Partnership REIT (“UPREIT”), is publicly traded on the NYSE since 1991, included in the S&P 500 Index, and has specialized in shopping center ownership, management, acquisitions, and value enhancing redevelopment activities for more than 60 years.
As of September 30, 2023, the company owned interests in 527 U.
S.
shopping centers and mixed-use assets comprising 90 million square feet of gross leasable space.
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