Duties:
- Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks - Take customer orders and accurately input them into the cash register - Operate espresso machines and other equipment to make beverages according to established recipes and quality standards - Ensure cleanliness and organization of the coffee bar area, including restocking supplies and cleaning equipment - Provide excellent customer service by greeting customers, answering questions, and resolving any issues or complaints - Handle cash transactions, including receiving payments, giving change, and processing credit card transactions - Maintain knowledge of menu items, ingredients, and allergen information to assist customers with their orders - Follow all food safety and sanitation guidelines to ensure the safety of customers and staff - Assist with food preparation tasks as needed, such as assembling sandwiches or pastries
Skills:
- Strong customer service skills with the ability to provide friendly and efficient service - Basic math skills for cash handling and order processing - Ability to work in a fast-paced environment while maintaining attention to detail - Excellent communication skills to interact with customers and team members effectively - Knowledge of retail math for calculating discounts, sales tax, and change amounts - Experience in the food service or food industry is preferred but not required - Ability to handle food safely and follow proper food handling procedures
Note: This job description is not intended to be all-inclusive.
Employee may perform other related duties as assigned by their supervisor.
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